Help Center

To sign up for account, all you need is an email address.
Once your account is set up, you can buy and enjoy all the benefits of being a customer.

You will be able to use My Dashboard to keep track of your purchase and orders and save your favorite products as wish-lists, and watch up to 300 items you are hoping to buy.

Signing up for a Loewe Store account is quick and easy.
Use the button below to get started.

You can also follow the instructions below to create your account:

Here's how to open an account:

• Go to the Registration page.
• Enter your name and email address.
• Choose a password.
• Select Create account. (By selecting Create account, you're agreeing to accept the terms of the Loewe Store User Agreement and User Privacy Notice.)
• In the next step, enter your contact address and telephone number.

If you have a Google account, you can use it to register an account with us.
Follow the instructions below:

Here's how to open an account:

• On the Registration page, click Continue with Google.
• Allow Loewe Store to access your primary profile info and email address.
• Confirm the email address you want to use by logging in if not logged in.
• This will create your account, and you may have to update your info here
• If an account already exists in our database with the email address you use for your Google account, you will be notified to login into your account instead.

You can open more than one eBay account as long as you use different email addresses and usernames for each additional account.

All you need to do is sign out of the account you are currently using, go to the Registration page, and follow the affore mentioned steps to register a new account.

If you want to move an email address from one account to another, you'll need to remove it from the first account and wait 60 days before you can add that email address to a different account.

After you have registered with us, you will be required to login to your account whenever you are looking to buy or just browse through our products. Once you are signed in, we can personalize your shopping experience and how products are recommended based on your interests.

You will need to login to your account to access My Dashboard, where you can keep track of all your orders, view items in cart, find your favorite searches and wishlists, and also buy products.

You can sign in with your email, or with Google, if you have linked your accounts.

Logging in with your email:

• Go to our Sign in page.
• Enter your email address or username.
• Enter your password.
• Click Continue.

Signing in with Google's Gmail:

• Go to our Sign in page.
• Click on Continue with Google.
• Enter your credentials associated with your Google account and click Continue.
• If you are already logged in into google, the process will be automated though you may have to confirm signin

If you can’t sign in to your Loewe Store account. If you experience any problems logging in, here are a few suggested things to check:

• Make sure Caps-Lock on keyboard isn’t on OR If you used Caps-Lock in your password then make sure it is on.
• Look for spelling errors. It is vital to check your keyboard language layout.
• If you still have problems logging in, you can try to reset your password .
• If you are already logged in into google, the process will be automated though you may have to confirm signin

• To logout, select your name with person icon at the top right-hand corner of most Loewe Store pages, then select Logout.
• You will recieve a prompt the click YES to proceed.
• We always recommend that, you log out of your account whenever you have finished using Loewe Store, especially if you are using a public or shared device.

It's very important to keep your personal information up to date so you can purchase anything on Loewe Store. If you change your phone number, postal address, or if any of the info we have for you are incorrect, you will need to update the personal information on your Loewe Store account. If you need to change any of your info, such as your name, date of birth, phone number, or address, you can do it in My Dashboard. Here’s how:

• Go to My Dashboard.
• Select My Account on the sidebar or simply click here.
• Click on Edit . A pop form will be displayed with your old info.
• Find the section you need to update and enter your new details.
• Depending on what you’re updating, you’ll be prompted to Save, Submit, or Confirm.

If you need to reset your password because you forgot it or want to make a change for security purposes, changing your Loewe Store password is a straightforward process. To ensure the security of your account, we advise you to periodically update your password. If you do not recognize the login details, we recommend changing your password immediately and contacting us to report the issue. If you have forgotten your password, select the Reset your password button below:

• Go to My Dashboard.
• Select Settings on the sidebar or simply click here.
• Click on Edit. This will redirect you to the email verification process.
• Follow the prompts and provide the necessary information for the password reset.
• Note that you will be required to verify your email with an OTP (One-Time Password).

If you encounter any difficulties while attempting to change your password, here are some troubleshooting steps you can follow:

• Make sure Caps-Lock is turned off when you’re typing your new password or Make sure its ON if you included Caps-Lock in your password.
• Clear your cache and cookies if necessary.
• Verify that your browser is not automatically filling in the password field with an outdated password. If this occurs, manually enter your new password or disable the auto-fill feature in your browser settings.
• If you have made more than 5 unsuccessful attempts to change your password within the last 24 hours, you will need to wait for 24 hours before attempting to change it again.

You can stay updated on your Loewe Store activity even without being on the Loewe Store site by setting up notifications. Buying on Loewe Store, you can stay informed about the latest happenings by receiving notifications regarding:

• Order updates: Receive updates on your orders and stay informed about the status of items you have purchased.
• Shopping updates: Stay updated on items you're interested in, listings that are ending, offers you've made, and changes to items in your cart by receiving notifications.
• Recommendations and rewards: Receive personalized recommendations, Loewe Store rewards and offers, as well as stay informed about what's currently trending on Loewe Store through notifications.
• General: Get notified about messages you receive and stay updated on daily and special deals through notifications.
• You can choose to receive notifications via the Loewe Store dashboard, emails to your registered email address, or SMS/text messages.
• Loewe Store will send notifications for the purposes outlined in our Privacy Policy. The frequency of messages you receive will depend on your activity level on the platform.

• By default, you will automatically receive email notifications about your Loewe Store activity to your registered email address. However, you can modify your settings at any time in your Settings.
• Under Notification options select the options for receiving notifications.
• Click on save changes to apply changes.